Features
One system for the office, the warehouse and the door.
Eleven modules that share the same clients, openings, parts and prices. Start with the ones you need this week. The rest are already there when you get to them.
Signature features
Four things no other field-service product does.
Each one starts from the opening record and the estimate you already have. Each has its own page with a working demo.
- VisualizerRender the estimate onto the client's own door photo, labeled.
- Door PassportA QR label on every frame that opens that door's record.
- Hardware IDPhotograph a lock body or a box label and get the part, priced.
- Submittal and as-built packagesOne click builds the submittal. The same button builds the as-built.
Clients, sites and leads
Clients, sites and scored leads on one timeline.
- Sites are first-class
- Leads scored the way you would
- One timeline per client
Scheduling and dispatch
A calendar that knows whether the parts have landed.
- Parts status on every card
- A warning that names the part
- Installs in segments
Estimates and proposals
Priced by opening. Signature and deposit in one link.
- Costed lines
- Refresh vendor prices
- Grouped by opening
Jobs and work orders
Checklists, photos and serials per opening.
- Work tracked per opening
- Commissioning checklists
- Blocking items
Invoicing and payments
Deposits, progress billing and net terms, by card or ACH.
- Progress billing
- Deposits applied for you
- Net terms and PO numbers
Price book, vendor pricing and purchasing
Your dealer prices in the estimate, then POs.
- Vendor links on every item
- Nightly and on-demand refresh
- Pins that stick
Online booking, client portal and reviews
Clients book, approve and pay without calling the office.
- Three booking modes
- A portal by magic link
- Request service on this door
Inbox and automations
Texts and emails on the right job. Unlimited automations.
- One threaded inbox
- Unlimited automations
- Triggers from the real work
Reporting and dashboards
Twelve standard reports, from lead source to job margin.
- Attribution end to end
- Job margin
- Procurement and lead time
Openings and compliance
A record for every door, with permits and inspections.
- An opening record
- Devices on the door
- Hardware schedule import
AI that drafts. You send.
Reads lead emails and hardware schedules. You approve what goes out.
- Lead email parsing
- Reply drafts
- Hardware schedule parsing
Scheduling
A calendar that knows when the parts land.
Every job on the board carries a parts chip: waiting, partial or ready. Drop a job on a day before its hardware arrives and Rundown tells you which part, which vendor and what date.
More on schedulingEstimates
Price it from today's cost. Send it with a signature line.
Every line knows its cost, vendor, part number and lead time. The buyer gets one link to compare options, sign and pay the deposit. You get told when they open it.
More on estimatesOpenings and compliance
The door is the unit of work.
A service call is "the third-floor stairwell door is not latching," not "a job for client X." Rundown keeps a record for every opening, and the history, hardware and compliance decisions stay with it.
More on openings and compliance